"Do it well, or not at all".
At TEMO, this motto resonates daily, especially in our Customer Service. With our dedicated team, based in Brittany, we take the time to ensure quality support, adapted to your needs, so that the TEMO experience is as smooth as the use of the products themselves.
Service and Quality.
Each of our customers, individuals and professionals alike, benefits from the same premium service in advice, handling, and maintenance of our products.
An active presence in the field.
In 2024, the TEMO team attended over 30 boat shows in about ten countries to meet you and let you test our products. Every feedback is valuable in the development of our motors.
Accessible and attentive online support.
Our sales team, consisting of 6 people speaking 5 languages, can be reached by phone or e-mail 5 days a week from 9:00 AM to 5:00 PM. We guarantee a waiting time of no more than 2 minutes by phone and 24 hours for an e-mail response. Ensuring a direct and quick connection with you is a priority. We also provide many accessible video tutorials and best practices in 1 click.
A network of approved resellers and distributors.
TEMO products are distributed in over 300 points of sale, and we work hand in hand with professionals trained in our products and committed to the same level of quality. You will always have an expert nearby.
Premium after-sales service.
| Our workshops in Brittany house the repair and maintenance of all our products. Operating in France allows for great responsiveness in the reception, repair, and shipment of parts. We respond to all requests received by e-mail within 24 hours, and we guarantee that your TEMO product will be fully repaired or that the necessary parts will be shipped by our team within 5 business days of this response. |
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To ensure that our commitments are met, continuous improvement of our services is in place, and over a hundred of you responded to our latest satisfaction survey:
Google rating of 4.9/5
Together, let's value service and the co-development of quality solutions for more sustainable and committed boating!
Will you join us?
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