"Do it right, or do it twice."
At TEMO, our Customer Service department lives by this motto. Our dedicated team based in France takes the time to make sure every single customer gets the quality support they deserve. All services are directly tailored to your needs, so the TEMO experience is as smooth and seamless as the product itself.
Service and quality
All customers, from private boaters to boating professionals, benefit from the same premium services including tech support and product maintenance.
Active presence in the field
- In 2024, the TEMO team attended over 30 boat shows in a dozen countries to meet you and let you test our products. Every piece of feedback is invaluable in the development of our electric powered motors.
Accessible, responsive online support
- Our 6-person sales team is available by phone or email 5 days a week from 9am to 5pm local time. We guarantee a wait time of no more than 2 mins by phone and 24-hours for email response. We also provide custom video tutorials and best practices that are just one click away.
Tél : +33(0)9 70 70 38 80
Send an email
A network of authorized resellers and distributors
- TEMO products are distributed in over 300 sales outlets, and we work hand in hand with professionals trained in our products and committed to the same level of quality. You'll always have an expert close at hand.
Premium after-sales service
- Our workshops in France handle the repair and maintenance of all our products. This proximity means we can react quickly to receive, repair and dispatch parts. We respond to all incoming requests by email within 24 hours, and we guarantee that your TEMO product will either be fully repaired or the necessary parts dispatched from our customer service center within 5 business days of that reply.
We respond to all incoming requests by email within 24 hours, and we guarantee that your TEMO product will either be fully repaired or the necessary parts dispatched from our customer service center within 5 business days of that reply.
Let's work together to promote service and the co-development of quality solutions for more sustainable and more committed yachting!
Come onboard with us!
