As the Operations Manager at TEMO USA, the US subsidiary of TEMO France—a French pioneer in award-winning electric boat motors—you will oversee all operational functions to fuel our continued expansion in North America.
TEMO delivers clean, quiet, portable propulsion with the ultra-light TEMO·450, the versatile TEMO·1000, and emerging pod drive innovations in the SeaSIDE range. Our products prioritize simplicity, dependability, and portability for dinghies, tenders, sailboats, and other small craft.
- Location: Portland, Maine (TEMO USA headquarters)
- Reports to: TEMO USA leadership (with direct management from TEMO France)
- Employment Type: Independent contractor, full-time
Key Responsibilities
- Act as key liaison between TEMO France and TEMO USA in all day-to-day operations, including sales, customer service, boat show logistics, warranty and repairs, and all cross-border coordination.
Order Fulfillment & Logistics
- Coordinate with warehousing partners and the TEMO France logistics team to facilitate a smooth order and delivery experience with our dealer partners and end customers.
- Coordinate reverse logistics for warranty claims, repairs, and returns, maintaining high service standards.
Customer & After-Sales Operations
- Answer the TEMO USA sales/service phone line and assist customers with their ownership experience
- Perform basic service and repair on TEMO motors as needed
- Direct customer support operations in the USA: handle inquiries, troubleshooting, customer service calls, warranty issues, and parts distribution with assistance from the TEMO France team.
Sales and Customer Consultation
- Consult with potential customers and help them choose the TEMO motor that will fit their vessel and use case
- Help identify new opportunities for sales growth together with the TEMO France team.
Dealer & Partner Support
- Enable smooth operations for our growing North American dealer network by providing inventory visibility, processing tiered dealer pricing/margins, and resolving fulfillment challenges.
- Manage demo stock allocation and coordinate logistics for regional events and boat shows.
Qualifications & Experience
- Strong sales and customer service experience required
- Strong tech and remote work skills (CRM, Microsoft Office, Google Workspace etc.)
- Disciplined self-starter work mentality
- Familiarity with the US recreational marine market (dealers, shows, small craft trends) and enthusiasm for electrification and sustainability
- Passion for sailing, boating, and on-water activities; comfortable supporting product demos and attending marine industry shows and events
- Excellent leadership, communication, and problem-solving skills in a fast-paced, collaborative setting
- Willingness to travel (up to 25%: boat shows, dealer visits, trips to TEMO HQ in France)
- Willingness to start employment as an independent contractor before eventually becoming a salaried employee of TEMO USA
- Bachelor’s degree preferred
What We Offer
- Competitive compensation
- Health Insurance reimbursement
- Travel and daily expense reimbursement
- Opportunity to help shape the North American subsidiary for an innovative, fast-growing boating brand with awards and thousands of satisfied owners world-wide.
- Be part of TEMO's momentum as electric propulsion gains traction in North America and join the electric boating revolution!
To apply, email your resume and a cover letter detailing your relevant experience to nicholas@temofrance.com with subject: "Operations Manager – TEMO USA Application".