Terms of service
OVERVIEW
Welcome to TEMO! The terms “we,” “us,” and “our” refer to TEMO. TEMO operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, as a customer, with a personalized shopping experience (the “Services”). TEMO uses the Shopify platform, which enables us to provide you with the Services.
The terms and conditions set out below, together with the policies referenced herein (the “Terms of Use” or “TOU”), describe your rights and responsibilities when using the Services.
Please read these Terms of Use carefully, as they contain important information regarding your legal rights, including warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Use and our Privacy Policy [LINK]. If you do not agree to these Terms of Use or the Privacy Policy, you must not use or access our Services.
ARTICLE 1 – ACCESS AND ACCOUNT
By accepting these Terms of Use, you represent that you have reached the age of majority in your state or province of residence, and you consent to allow your minor dependents to use the Services on devices that you own, purchase, or manage.
To use the Services, including accessing or browsing our online stores or purchasing any products or services that we offer, you may be required to provide certain information, such as your email address and billing, payment, and shipping information. You represent and warrant that all information you provide through our stores is accurate, current, and complete, and that you have all necessary rights to provide such information.
You are solely responsible for maintaining the security of your account credentials and for all activities that occur under your account. You may not transfer, sell, assign, or license your account to any other person.
ARTICLE 2 – OUR PRODUCTS
We have made every effort to display our products and services as accurately as possible in our online stores. However, please note that product colors and appearance may differ from what is displayed on your screen due to the type of device you use to access the store and its settings and configuration.
We do not guarantee that the appearance or quality of any products or services purchased by you will meet your expectations or be identical to what is displayed or represented in our online stores.
All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of products offered to any person, geographic region, or jurisdiction on a case-by-case basis.
ARTICLE 3 – ORDERS
When you place an order, you are making an offer to purchase. TEMO reserves the right to accept or reject your order for any reason at its sole discretion. Your order shall not be deemed accepted until TEMO provides written confirmation. We must receive and process your payment before your order is approved. Please review your order carefully before submitting it, as TEMO may not be able to accommodate cancellation requests once an order has been confirmed. If your order is rejected, modified, or cancelled, we will attempt to contact you using the email address, billing address, and/or phone number provided when the order was placed.
Your purchases are subject to our return and exchange conditions in accordance with our Refund Policy.
You represent and warrant that your purchases are intended for personal or household use only and not for commercial resale or export.
ARTICLE 4 – PRICING AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be stated in your order confirmation email. Unless expressly stated otherwise, displayed prices do not include taxes, shipping charges, handling fees, customs duties, or import fees.
Prices displayed in our online stores may differ from prices offered in our physical stores or on other online platforms operated by third parties. From time to time, we may offer promotions related to our Services that affect pricing and are governed by separate terms and conditions. In the event of any conflict between promotional terms and these Terms, the promotional terms shall prevail.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made through our stores. You agree to promptly update your information, including your email address, credit card numbers, and expiration dates, so that we may complete your transactions and contact you when necessary.
You represent and warrant that: (i) your credit card information is true, accurate, and complete; (ii) you are authorized to use the credit card for the purchase; (iii) charges incurred will be honored by your card issuer; and (iv) you will pay all charges incurred at the posted prices, including shipping and handling charges and all applicable taxes.
ARTICLE 5 – SHIPPING AND DELIVERY
We shall not be liable for shipping or delivery delays. All delivery times provided are estimates only and are not guaranteed. We disclaim any responsibility for delays caused by carriers, customs procedures, or events beyond our reasonable control. Title to and risk of loss for products pass to you upon delivery of the products to the carrier.
ARTICLE 6 – INTELLECTUAL PROPERTY
Our Services, including but not limited to all trademarks, service marks, text, displays, images, graphics, product reviews, videos, audio content, and the design, selection, and arrangement thereof, are the exclusive property of TEMO, its affiliates, or its licensors. They are protected by United States and international patent, copyright, and intellectual property laws.
These Terms authorize you to use the Services solely for personal and non-commercial purposes. You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material available through the Services without our prior written consent. Except as expressly provided in these Terms, nothing shall be construed as granting you any license or other right under any patent, trademark, copyright, or other intellectual property right of TEMO, Shopify, or any third party. Any unauthorized use of the Services may violate federal and state intellectual property laws. All rights not expressly granted herein are reserved by TEMO.
The names, logos, product and service names, designs, and slogans of TEMO are trademarks of TEMO, its affiliates, or its licensors. You may not use them without TEMO’s prior written permission. Shopify’s name, logo, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans appearing on the Services are trademarks of their respective owners.
ARTICLE 7 – OPTIONAL TOOLS
You may be provided with access to customer tools offered by third parties as part of the Services. We do not monitor these tools and have no control over or involvement in them.
You acknowledge and agree that we provide access to such tools on an “as is” and “as available” basis, without any warranties, representations, conditions, or endorsements of any kind. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion. It is your responsibility to ensure that you are familiar with and approve of the terms and conditions under which such tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new features and functionalities through the Services (including the release of new tools and resources). Such new features and functionalities shall be considered part of the Services and shall be subject to these Terms of Use.
ARTICLE 8 – THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to websites provided or operated by third parties (including integrated third-party features). We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites that you choose to access. If you decide to leave the Services and access such third-party materials or websites, you do so at your own risk.
We disclaim any liability for any harm or damages related to your access to third-party websites or to the purchase or use of products, services, resources, or content available through such websites. We encourage you to carefully review the policies and practices of third parties and ensure that you understand them before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products or services should be directed to the relevant third party.
ARTICLE 9 – RELATIONSHIP WITH SHOPIFY
TEMO is powered by Shopify, which enables us to provide the Services to you. However, all sales and purchases made through our Store are conducted directly with TEMO. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of the transactions between you and TEMO, including any damage, loss, or injury resulting from products or services purchased. You hereby expressly release Shopify and its affiliates from any claims, damages, or liabilities arising out of or related to your purchase and transactions with TEMO.
ARTICLE 10 – PRIVACY POLICY
All personal information that we collect through the Services is governed by our Privacy Policy, available here [LINK], and certain personal information may also be subject to Shopify’s Privacy Policy, available here. By using the Services, you acknowledge that you have read these privacy policies.
Because the Services are hosted by Shopify, Shopify collects and processes personal information relating to your access to and use of the Services in order to provide and improve them. Information submitted through the Services will be transmitted to and shared with Shopify, as well as with third parties that may be located in countries other than your country of residence, for the purpose of providing the Services. Please refer to our Privacy Policy [LINK] for more information about how we, Shopify, and our partners use your personal information.
ARTICLE 11 – FEEDBACK
If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable, non-exclusive license to use, reproduce, modify, publish, distribute, and display such Feedback for any purpose, including commercial purposes. For example, we may use our rights under this license to operate, provide, evaluate, improve, and promote the Services and to fulfill our obligations and exercise our rights under these Terms of Use.
You further represent and warrant that: (i) you own or otherwise control all rights necessary to the Feedback; (ii) you have disclosed any compensation or incentive received in connection with the submission of the Feedback; and (iii) your Feedback complies with these Terms. We are under no obligation and shall have no obligation to (1) maintain the confidentiality of any Feedback; (2) pay compensation for any Feedback; or (3) respond to any Feedback.
We may, but are not obligated to, monitor, edit, or remove any Feedback that we determine, in our sole discretion, to be unlawful, offensive, threatening, defamatory, libelous, pornographic, obscene, or otherwise objectionable, or that violates any party’s intellectual property rights or these Terms of Use.
You agree that your Feedback will not violate any rights of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You further agree that your Feedback will not contain any defamatory, unlawful, abusive, or obscene material, or any computer virus or other malware that could affect the operation of the Services or any related website. You may not use a false email address, impersonate another person, or otherwise mislead us or third parties as to the origin of any Feedback. You are solely responsible for any Feedback you submit and for its accuracy. We assume no responsibility and accept no liability for any Feedback posted by you or any third party.
ARTICLE 12 – ERRORS, INACCURACIES, AND OMISSIONS
The Services may occasionally contain information that includes typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, or product availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Services is inaccurate, at any time without prior notice (including after you have submitted your order).
ARTICLE 13 – PROHIBITED USES
You may access and use the Services only for lawful purposes. You are strictly prohibited from accessing or using the Services, directly or indirectly: (a) for any unlawful or malicious purpose; (b) in violation of any international, federal, provincial, state, or local law, regulation, or rule; (c) in a manner that infringes the intellectual property rights of TEMO, Shopify, or any third party; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate against any of our employees or any other person; (e) to submit false or misleading information; (f) to knowingly send, receive, upload, use, or reuse any content that does not comply with these Terms; (g) to transmit or procure the sending of any advertising or promotional material, including “spam,” “chain letters,” “junk mail,” or any similar solicitation; (h) to impersonate or attempt to impersonate any person or entity; or (i) to engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the Services, or which, as determined by us, may harm TEMO, Shopify, users of the Services, or expose them to liability.
In addition, you agree not to: (a) upload or transmit viruses or any other malicious code that may affect the functionality or operation of the Services; (b) reproduce, duplicate, copy, sell, resell, extract, or exploit any portion of the Services; (c) collect or track the personal information of others; (d) engage in spamming, phishing, pharming, pretexting, or similar deceptive practices through the Services; (e) use robots, spiders, scraping tools, data mining or extraction tools, automated devices, AI tools (including agentic AI), or any automated or manual means to access the Services; or (f) interfere with, circumvent, disable, or otherwise defeat any security or authorization features, robot exclusion headers, or other measures we implement to restrict access to the Services.
We reserve the right to suspend, disable, or terminate your account at any time and without notice if we determine that you have violated any provision of these Terms.
ARTICLE 14 – AGENTS
14.1 This section (“Agent Terms”) applies if you use, authorize, enable, or cause the deployment of an Agent to access, use, or interact with the Services. An “Agent” means any software or service that acts autonomously or semi-autonomously on behalf of, or under the direction of, a person or entity, and that may operate on or through a device owned, controlled, or used by a person without direct supervision.
14.2 No Agent may access, use, or interact with the Services unless it continuously identifies itself and operates in strict compliance with the requirements set forth in Section 14.4 below. In addition, no Agent may access, use, or interact with the Services if we have instructed that Agent not to access, use, or interact with any service.
14.3 We may restrict, including through technical measures, whether and how an Agent accesses, uses, and interacts with the Services.
14.4 Agents must:
(i) in all HTTP/HTTPS requests, indicate that the request originates from an Agent and disclose the Agent’s name by including the following identifier in the user-agent string: “Agent/[Agent Name]”;
(ii) not conceal or misrepresent the fact that access, use, or interactions originate from an Agent, including by:
(a) imitating human behavior or interaction patterns; or
(b) bypassing or solving CAPTCHAs or other mechanisms intended to distinguish human use from computer-generated use;
(iii) respond truthfully to any inquiry or prompt intended to determine whether interactions originate from a human or a computer; and
(iv) not circumvent or evade any measures intended to block, restrict, modify, or control Agent access to, use of, or interactions with the Services.
ARTICLE 15 – TERMINATION
We reserve the right to terminate this Agreement or your access to the Services (or any part thereof), at our sole discretion, at any time and without prior notice. You shall remain liable for all amounts due and owing up to and including the effective date of termination.
The following provisions shall survive any termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provision that by its nature is intended to survive termination.
ARTICLE 16 - DISCLAIMER OF WARRANTIES
The information presented on or through the Services is provided for informational purposes only. We do not guarantee the accuracy, completeness, or usefulness of this information. Any reliance you place on this information is strictly at your own risk. We disclaim all liability and warranties regarding the consequences arising from the use of this information by you, any other visitor to the Services, or any person made aware of its content.
Unless expressly stated by [merchant], the services and all products offered through them are provided “as is” and “as available” for your use, without any warranty, representation, or condition of any kind, express or implied, including all implied warranties or conditions of merchantability, fitness for a particular purpose, durability, title, and non-infringement. we do not warrant that your use of the services will be uninterrupted, timely, secure, or error-free. some jurisdictions limit or do not allow the exclusion of implied or other warranties, so this exclusion may not apply to you.
ARTICLE 17 - LIMITATION OF LIABILITY
To the maximum extent permitted by law, in no event shall [merchant], our partners, officers, directors, employees, affiliates, agents, contractors, service providers or licensees, nor those of shopify and its affiliates, be liable for any loss, claim, or any direct, indirect, incidental, exemplary, special or consequential damages of any kind, including, without limitation, loss of profits, revenue, savings, data, replacement costs or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of the services or of any products obtained through the services, or for any other claim related in any way to your use of the services or of any product, including, without limitation, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the services or of any content (or product) posted, transmitted or otherwise made available through the services, even if we have been advised of the possibility thereof.
ARTICLE 18 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless TEMO, shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors and service providers from and against any loss, damage, liability or claim, including reasonable attorneys’ fees, asserted by a third party and arising from (1) your breach of these terms of use or the documents they incorporate by reference, (2) your violation of any law or the rights of a third party, or (3) your access to and use of the services.
we will notify you of any claim covered by this indemnity, provided that any failure to give prompt notice shall not relieve you of your obligations except to the extent that you suffer substantial prejudice as a result. we may assume the defense and settlement of any claim at your expense, including the selection of legal counsel, but we will not settle any claim involving non-monetary obligations on your part without your consent (which shall not be unreasonably withheld). you shall cooperate in the defense of claims covered by this indemnity, including by providing relevant documents.
ARTICLE 19 – SEVERABILITY
If any provision of these Terms of Use is found to be unlawful, void, or unenforceable, such provision shall nevertheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Use. Such determination shall not affect the validity and enforceability of any remaining provisions.
ARTICLE 20 – WAIVER; ENTIRE AGREEMENT
The failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Use, together with any policies or operating rules posted by us on this site or relating to the Service, constitute the entire agreement and understanding between you and us and govern your use of the Service. They supersede any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, without limitation, any prior versions of the Terms of Use).
Any ambiguities in the interpretation of these Terms of Use shall not be construed against the drafting party.
ARTICLE 21 – ASSIGNMENT
You may not delegate, transfer, or assign this agreement, or any of your rights or obligations under these Terms, without our prior written consent. Any attempted assignment without such consent shall be null and void. We may transfer, assign, or delegate these Terms and our rights and obligations hereunder without your consent or prior notice.
ARTICLE 22 – GOVERNING LAW
These Terms of Use, as well as any separate agreement under which we provide you with the Services, shall be governed by and construed in accordance with the federal laws and the laws of the states or territories of the courts having jurisdiction in the jurisdiction where TEMO maintains its principal place of business. You and TEMO expressly consent to the personal and territorial jurisdiction of such courts.
ARTICLE 23 – HEADINGS
The headings used in this agreement are included for convenience only and shall not affect or limit the interpretation of these Terms.
ARTICLE 24 – CHANGES TO THE TERMS OF USE
You may review the most current version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms of Use by posting updates and changes on our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will become effective on the date specified in the notice. Your continued use of or access to the Services following the posting of any changes to these Terms constitutes acceptance of those changes.
ARTICLE 25 – CONTACT INFORMATION
If you have any questions regarding these Terms of Use, please contact us at:
hello@temofrance.com
Our contact details are provided below:
Address
17 rue Daniel Gilard
56000 Vannes
France
Email
hello@temofrance.com
Phone
+33 (0)9 70 70 38 80