After-sales service and spare parts
At TEMO, products are designed to be as durable and repairable as possible.
Our workshop in Portland, Maine handles the repair and maintenance of all our products. Operating locally allows for fast turnaround times in receiving, repairing, and shipping parts.
We also work with partners in several countries who can step in when needed, and we ensure coordination for any local service. TEMO teams remain your main point of contact, overseeing your case from start to finish to ensure everything runs smoothly.
In the event of an issue, components are designed to be easily isolated and replaced, enabling quick and cost-effective service. For after-sales cases involving wear parts, we provide spare parts along with detailed tutorials directly on our online store product pages, allowing users to carry out replacements independently.
Our spare parts
Back to the workshop?
If your motor needs to return to our workshop for repair or maintenance, our team is committed to responding to every incoming request within 24 working hours and we guarantee that your TEMO product will be fully repaired or that the necessary parts will be shipped by our team within 5 working days of this response.
Fill out the form below with as much information as possible and our team will contact you within 24 working hours.
Contact technique
Customer support available Monday–Friday, 9 AM – 5 PM
Tel: +1 (207) 200-5649
Guarantee
Don't forget to register your motor for an additional 1-year warranty.
Going further
Are you still missing information about your motor? These sections can help you.
For any other questions (invoice requests, or owner information), please do not hesitate to contact our team.
